Anda hanya perlu menyelesaikan proses pendaftaran. Klik link pembukaan akundisini untuk mulai. Untuk informasi lebih lanjut silakan klik
Ya, tentu saja. Kami sarankan klien untuk mencoba akun demo Kami terlebih dahulu, Anda bisa daftar dengan klik disini.
Setelah Anda berhasil menyelesaikan verifikasi elektronik, yang hanya memakan waktu beberapa menit saja, Anda akan lengsung bisa memulai untuk trading.
Anda dapat mengakses berbagai macam pasangan mata uang forex, Saham CFD, indeks, komoditas and mata uang kripto. Ini semua bisa diakses melalui platform MT4 & MT5 Kami.
Ya, Zero memperbolehkan klien membuka beberapa akun. Silakan hubungi [email protected] untuk bantuan dan info lebih lanjut.
Jenis akun yang tersedia meliputi Perorangan, Akun Bersama, Pedagang Tunggal, Perusahaan, Perwalian Perorangan, dan Perwalian Perusahaan. Pada saat pendaftaran, pilihlah jenis akun yang sesuai.
Untuk MT4 dan MT5 minimum saldo awal adalah USD 100 or $100 pada base currency.
Mengunduh dan menginstal software diperlukan untuk mengakses paltform MT4 and MT5 Kami. Namun Adna juga bisa memilih menggunakan platform Web Trader yang tidak memerlukan untuk mengunduh apapun.
Anda bisa membuka akun dengan mata uang AUD, USD, EUR or GBP
Ya! MT4 dan MT5 telah didukung oleh aplikasi mobile. Untuk mengunduh, silakan cari MetaTrader4 and MetraTrader 5 pada App Stores.
Kami akan meminta bukti identitas dan bukti tempat tinggal untuk semua direktur dan pemegang saham. Kami juga akan membutuhkan sertifikat pendirian dan nota anggaran dasar. Jika pemilik manfaat adalah entitas lain, Kami juga memerlukan dokumentasi tambahan, harap hubungi tim orientasi Kami (
[email protected]
) untuk info lebih lanjut.
Semua aplikasi perusahaan akan membutuhkan LEI (Pengenal Badan Hukum). Jika Anda belum memilikinya, terdapat berbagai situs untuk mendaftar termasuk melalui
https://www.lei.direct/
Ya. Untuk membuka banyak akun, masuklah ke client portal Anda dan bukalah dari sana. Atau kirim email ke [email protected] dengan mencantumkan nama, nomor akun yang sudah ada dan permintaan Anda.
Ya, Anda dapat memiliki hingga lima akun perdagangan. Anda dapat membuka akun tambahan kapan saja melalui client area
dengan memilih ‘Ringkasan Akun’ lalu ‘Tambah Akun Live’.
Silakan telepon Kami di(+61 2 8252 6866 ) atau email ke
[email protected]
. Anda diperlukan untuk verifikasi identitas.
Anda dapat mentransfer dana antar akun Anda di Client Area: https://trader.zeromarkets.com/. Harap dicatat bahwa transfer internal antar akun hanya bisa dilakukan dalam profil Client Area yang sama.
Mohon gunakan link ‘Lupa Sandi’ di halaman utama login dengan cara klik disini.
Untuk akun MT4 atau MT5 Anda cukup minta perubahan leverage pada client portal Jangan ragu untuk kirim email ke
[email protected]
disertai nomor akun, nama dan leverage yang Anda inginkan.
Zero menerima Transfer Bank Wire, kartu kredit (Visa / Master), Neteller, Skrill, dan berbagai metode pendanaan lainnya. Harap masuk ke client portal Anda dan pilih akun trading yang ingin Anda depositkan, lalu klik “Deposit” dan kemudian pilih metode pendanaan favorit Anda.
Setoran minimum untuk akun Standar dan akun Raw adalah $ 100 AUD atau setara
ZERO Markets menerima pendanaan akun dari berbagai mata uang termasuk AUD, USD, EUR, GBP, VND, THB, IDR, MYR, HKD, SGD, JPY, CHF, CAD.
Ini akan tergantung pada metode deposit yang Anda gunakan. Biasanya metode online instan, sementara transfer bank mungkin memerlukan beberapa hari. Mohon Anda melihat tautan berikut untuk waktu setiap metode deposit. Cek Waktu disini.
Mohon kirimkan surat penegasan dari bank yang menyatakan bahwa kartu Anda telah hilang / dicuri, juga pernyataan dari kartu yang mencantumkan semua detail bank tersebut kepada [email protected], dan Kami pada saat itu akan melakukan transfer bank ke akun tersebut
Tidak, asalkan akun Skrill atau Neteller atas nama Anda sendiri, Anda masih bisa melakukan deposit.
Tidak, Kami hanya menerima dana yang Kami terima langsung dari pemilik akun trading yang terdaftar.
Mohon tunggu hingga lima hari kerja bagi Kami untuk menerima transfer internasional. Jika Kami belum menerima dana Anda setelah waktu ini, harap bukti copy swift Anda ke [email protected] dan Kami akan dapat memeriksa lebih lanjut dengan pihak bank Lami.
Tidak, bunga tidak berlaku untuk semua dana di akun trading.
We’ll need to verify your identity if you are making a withdrawal for the first time. We usually do this by asking for a copy of your driver’s license, proof of age card or passport uploaded in your Client Portal . Also, we may verify your personal infomation by sending you a mobile verification code to ensure its your withdrawal.
If you have used several deposit methods, you will need to withdraw the same amount you deposited back to each one, starting with any card deposits. Once card deposits have been withdrawn back to the same card, you will make the remaining withdrawals in the order that the deposits were made. You can then choose any of the previously used methods to withdraw profits.
You can withdraw to any bank account provided the account is in your own name.
It will depend on the method you used, you can see all the processing times here (you will need to select the Withdrawals tab).
Yes, as long as the remaining equity doesn’t make your margin level fall below 100%.
Please note that we do not charge any fees for processing Australian withdrawals. However, there is a $10 per transaction for International bank transfers.
ZERO Markets do not charge for processing withdrawals, however depending on the methods used, there maybe.
If you have not received your funds after five business days, please reach out to our support team [email protected] and request the Swift Copy. You can then take this to you bank, and it will allow them to trace the funds for you.
If you have not received your funds after seven business days, please reach out to our support team [email protected] and they will send you the ARN number. You can then give this to your bank, please ensure you speak to a cashier who is familiar with international card refunds.
Yes, we accept broker to broker transfers. Please fill in our transfer form here, and send to [email protected] and also send to your current broker so they can instruct the transfer with their bank.
Yes, please login Client Portal to make the transfer. Please note that Internal transfers are only possible between accounts under the same Client Area profile.
Depending on your Country of residence, we will need to verify the card before you use if for the first time. Please provide a copy of the front side of your card (showing the first 6 and last 3 digits, your name and the expiry date) to [email protected] Once we have verified the card, we can enable instant deposits for you.
Please use this link to login Client Portal. You will be able to view the history on your Browser, or use the ‘Generate Report’ option to download the history.
To login please open your trading platform and then select File – Login to Trade Account. You will be asked to enter your account number, password and select the relevant server. We have a short tutorial video to assist you: https://www.youtube.com/watch?v=Du1uhKyXq3k&t=61s
MT5 is the successor of the MT4 platform and has far superior functions and technology to MT4. Although MT4 is more popular at the moment (due to length of time available on the market), eventually MT5 will completely replace it.
Software is available for both Windows and Mac desktop computers. Apps are also available for mobiles and tablets.
Yes, all pricing on the MT4 and MT5 platforms is live with no delays.
No, both MT4 and MT5 are offered completely free of charge
Yes online version is available. Webtrader is an online version of the MT4 and MT5 platforms. You will be able to access this via: https://www.zeromarkets.com/advanced-trading-platforms/webtrader/
Proceed to the top menu of the platform and choose View -> Languages, and you will be able to select your preferred language. You will be required to close and reopen the platform.
The charts will always display the bid price. In order to see the Ask price, right click in the Chart and select Properties – Common and check the ‘Show Ask Line’ box.
The server time on the platform is either GMT + 2 or GMT + 3 depending on Daylight savings. This ensures the daily candles can follow the NY close times.
Open your platform and select File – Open Data Folder – MQL4 – Experts and then paste the .ex4 file. When you close and reopen the platform your EA should then show in the Navigator window under ‘Expert Advisors’.
Ensure ‘AutoTrading’ is enabled on your top toolbar. Drag the EA over from the Navigator Window to your chart, and under the ‘Common’ tab make sure ‘Allow Live Trading’ is checked. If your EA is successfully attached you will see a smiley face icon in the top right corner of your chart.
Select Tools – Options – Server tab and then select the ‘Change’ option next to the password.
Hover your mouse over the account number in the Navigator window, and it will show your balance and leverage.
Select the ‘Account History’ tab and then right click and select ‘Custom Period’. Enter the dates you want the statement for and then select ‘OK’. Then right click again and select ‘Save As Report’. Your statement will then open as an HTML file.
Select Tools – History Centre and then select the instrument you want the data for. Then select the time frame and select Download. This will then download any available data to your chart. Please note, the data will not go as far back in time for the smaller time frames as it will for the higher time frames. Also note that all additional data comes from the MQ database, and we are not able to provide any further data.
First find your Metaquotes ID number from your mobile app (you will see it under Settings – Chat and Messages). Open your trading platform and select Tools – Options – Notifications and tick the ‘Enable Push Notification’ box. Then enter your MQID. You will see you have a Test option to make sure you receive the notification to your mobile.
Drag the indicator over from the Navigator window onto your chart and it will automatically fix to the chart.
Double click on the instrument you wish to trade in the Market Watch Window and the New Order window will appear.
Provided you use your demo account regularly it will not expire. If you do not use the demo account for more than 30 days it will automatically expire, and we will not be able to reactivate it.
Our support team will need to do this for you, please reach out to them ([email protected])
Depending on the time of day we receive your application, we may be able to build your account the same day. If we receive the application later in the day, it will be done the next business day for you.
The trades widget in iress will allow you to pull 3 months worth of trade data only, no commission or charges. ZERO Markets provides a daily, monthly and tax year end statement to all clients via a PDF email attachments. Custom spreadsheets can be provided upon request to [email protected] or through the client portal.
This means one or more of the login details are incorrect. Please go back to the main login window and ensure your account number and password are correct. If you are copying and pasting the password, please make sure you are not copying an extra space over at the end). Invalid account could also mean an expired demo or an archived live account.
This means the platform was not able to connect to the ZERO Markets trading server. Please go back to the main login window and make sure you are selecting the correct server from the drop down box.
This usually means you are logging in with the Investor (Read Only) Password. To be able to trade, you need to login to your account with the Master Password, which is the one you received in the first email from us. If you no longer have it, you can reset the password via your Client Area.
You will receive this message if the platform is trying to perform two actions at the same time, to resolve please close and reopen your platform.
Please ensure you are using a stable internet connection, not public WiFi etc. Please also ensure you have only loaded your charts with what is necessary for your trading (ie have the minimum amount of indicators etc). You can also try removing symbols you are not trading from the Market Watch, and only having the minimum number of charts open.
It happens sometimes (after Windows update or after MT4 update). We suggest you to make a backup and save your MT4 Templates on your PC: Charts – Template – Save Template. You can upload your saved templates in the following way once they are missing: Charts – Template – Load Template
Please ensure your ‘Allow AutoTrading’ button at the top of your platform is selected and showing Green. Also, from the Tools – Options – Expert Advisors window, make sure the top ‘Allow Automated Trading’ is ticked. If this still doesn’t work, reload the EA, and under the ‘Common’ tab make sure ‘Allow Live Trading’ is also ticked there.
Apple security settings will only allow installation of applications directly from the Mac store. Try going to System Preferences – Security and Privacy, and then on the ‘General’ tab select the lock icon in the bottom left corner. This will unlock the General Preference panel, and you can select ‘Anywhere’ from the menu.
Please make sure you change all your ZERO Markets passwords immediately. If you need to change your email address please send the request to [email protected] and they will take care of it for you.
This error message usually appears if it is outside trading hours, or the instrument is no longer available to trade.
This means the trade requires a higher margin that what is available in your free margin. You may reduce the lot size, increase your leverage or add funds to your account.
On our MT4 and MT5 accounts we offer CFDs in Forex, Commodities, Metals and Indices. You can see a full list of available products here: https://www.zeromarkets.com/trading/forex/.
CFD stands for ‘Contract for Difference’. When trading CFDs you are trading based on price speculation only, and you are not taking physical ownership of the underlying instrument.
The Forex market is open 24 hours a day, 5 days a week.
We offer RAW pricing on our MT4 and MT5 accounts. This means pricing is streamed directly from our LPs with zero interference from our side.
We source our prices directly from a large range of leading financial institutions. All our LPs can be found on our homepage (https://www.zeromarkets.com/)
The bid price is the price at which you will place a sell order, and the ask price is the price at which you will place a buy order. The difference between these two prices is the spread.
Since we offer RAW pricing we are not able to guarantee stop losses. All orders are filled at the first available price in the market once they have been triggered.
There is zero commission on the Standard account, starting from 1.0 pip mark up on the spread. Super Zero account spreads start from 0.0 pips.
Yes, we have a trade desk who are responsible to monitor our risk and exposure etc. Since we offer RAW pricing, there is no dealing desk intervention or re quotes with any of your trades.
Yes. Micro lots are available to all MT4 and MT5 account types.
This will depend on the instrument you are trading. For Forex, the maximum lots size is 50 per trade.
We do not place any restrictions on the amount of orders you can have open (including pending orders).
We offer leverage from 1:1 up to 1:500, depending on your preference, the instrument you are trading and your account size.
As per our risk policy, leverage is offered to clients based on their available equity. Please check the following link for the specific details: Swap and Leverage.
Our spreads vary, however on Forex they start from zero pips. You can see all our spread information in the following link: https://www.zeromarkets.com/trading/spreads/
When your margin level falls to 100% you will be in margin call, and we will attempt to contact you via email to inform you. Stop out is at 50% margin level, and trades will be automatically closed starting from those with the largest loss.
Yes, we allow both strategies.
Yes, we allow the use of Expert Advisors (EAs)
Yes, if you trade more than 10 lots on a standard account or 20 lots on a raw account, we will sponsor a VPS with Liquidity Connect for you.
We do not have a specific platform for trade copying, however you can follow signals via the ‘Markets’ tab in the Terminal Window.
In terms of functionality the demo and real accounts are the same. Please note however that trades placed on a demo account are not sent to the market for execution, and therefore you may receive faster fills or less slippage.
We do not place a minimum level for your stop loss/take profit or pending orders. You can place these at any distance away from the current price
Yes, our dealing desk will be more than happy to take your instructions over the phone.
There are a variety of risk management tools and strategies available to traders, the most common being standard stop loss and limit orders. We will alway advise traders to thoroughly test their strategy before trading on a live account.
Our servers are located in the NY4 Equinix Data Centre in New York, thereby providing clients with the fastest possible execution.
Swap is a form of interest that is applied to any positions that are held overnight. It can be either positive or negative, depending on what you are trading and the side of your position.
Right click in the Market Watch window on the symbol you wish to know the rates for, and select ‘Specifications’. You will then see the long and short swap rates if you scroll down. Note, the rates for Forex are displayed in points.
Positions that are held open over Wednesday night will incur a triple swap charge. This is to account for the settlement of trades over the weekend, where no swap rates are charged since the market is closed.
Swap is charged at 00:00 for any trades that are still open from the previous day.
Swap is calculated as: (pip value for 1 lot x No of lots x swap rate x number of nights)/ 10. Please note the answer will be in the quote (second) currency of the pair you are trading.
An Introducing broker (IB) acts primarily as a representative for investors and is usually in direct contact with their clients. An IB will introduce clients to brokers by phone, email contact, seminars, events or online activity. Other IBs are Mere-referrers that simply provide the contact details of ZERO Markets and generally have limited contact with the customer
Please complete the application form on our Partnership page and our partners team will get back to you.
Yes, we require a form of Identification and a Proof of Residence document.
Zero generously rewards business with some of the most competitive commissions in the industry. Please refer to our partnership page and complete the IB form. Our partner team will get back to you shortly.
You can make a withdrawal via your client portal and our accounts team will take care of it for you.
Yes, please reach out to our partners team ([email protected]) for the full information.
We pay IB commissions on all instruments, including Forex, Metals, commodities, Crypto and Indices.
You will be issued your own unique tracking links to provide your clients or post on your website, as soon as the client reaches our website we track based on IP address until they complete a registration.
Yes, they must send an email from their registered email address to [email protected]
Some countries require you to have a licence in order to operate as an IB. To check if a license is required for your country, consult the respective authorities in your country. It is your responsibility to check this information before applying to become an IB.
When you make your application you will be required to read and accept the IB Terms and Conditions.
An Affiliate usually owns a website and interacts with potential clients via the web using banners, links, e-marketing and other marketing tools. They may not have personal direct communication with clients.
Please complete the application form on our Partnership page, and our affiliate team will get back to you.
Yes, we require a form of Identification and a Proof of Residence document.
You will be issued your own unique tracking links to provide your clients or post on your website, as soon as the client reaches our website we track based on IP address until they complete a registration.
Yes, you can see a full list of your clients in the IB Portal.
No, you do not need a license.
The full Terms and Conditions will be sent to you upon receiving your application.
Pembukaan Akun
Informasi Perusahaan
Pendanaan & Penarikan
Trading
Kemitraan
