Zero accepts BPay cheques, Neteller and credit cards (Visa/Master/UnionPay: and wire transfers. Please login to your Client Area, on the left side of the screen click on “Funding”, choose “Deposit”, select the trading account to which you wish to deposit and click “Submit”.
The minimum deposit for both Standard and Raw accounts is $100 AUD or equivalent
The minimum deposit is $1000 AUD or 1,000 equivalent. Please note, login details will only be sent once the funds are available on your Iress account.
For deposits, we offer multiple funding currencies including USD, EUR, GBP, AUD, HKD, JPY, NZD, CHF, CAD and CNY. Click here for more information .
We do not charge any deposit fees, with the exception of international bank transfers and Iress account deposits. You can see all the fees here: https://www.zeromarkets.com/deposits-withdrawals/
Credit card deposits are usually the quickest way to top up your account, depending on whether we need verifications. BPay can arrive the next day, while wire transfers take between 1-3 business days depending on the time the funds were deposited or if it’s an overseas transfer. Please see the following link for specific times for each method: https://www.zeromarkets.com/deposits-withdrawals/
Yes, we do
Please send confirmation letter from the banki saying the card has been lost/stolen, and also a statement from the card showing all the bank details to [email protected], and we will then perform a bank transfer to that account.
No, provided the Skrill or Neteller account is in your own name, you are still able to deposit.
No, we will only accept funds that we receive directly from the named trading account holder.
Please allow up to five business days for us to receive an international transfer. If we have not received your funds after this time, please send your swift copy to [email protected] and we will be able to check further with our bank.
No, interest is not applied to any trading account balance.
We’ll need to verify your identity if you are making a withdrawal for the first time. We usually do this by asking for a copy of your driver’s license, proof of age card or passport, along with a signed withdrawal request form sent from the email address you registered with. Any withdrawal after this you can simply send an email to [email protected] from the email you registered with, along with your account number and the amount you wish to withdraw.
If you have used several deposit methods, you will need to withdraw the same amount you deposited back to each one, starting with any card deposits. Once card deposits have been withdrawn back to the same card, you will make the remaining withdrawals in the order that the deposits were made. You can then choose any of the previously used methods to withdraw profits.
You can withdraw to any bank account provided the account is in your own name.
It will depend on the method you used, you can see all the processing times in the following link (you will need to select the Withdrawals tab): https://www.zeromarkets.com/tools/withdrawals/
Yes, as long as the remaining equity doesn’t make your margin level fall below 100%.
Please note that we do not charge any fees for processing Australian withdrawals. However, there is a $25 per transaction for International bank transfers.
We don’t charge any fees for processing Australian withdrawals, but there is a $20 transaction fee for International bank transfers and 1.8% charge for credit cards. Please click here for a comparison of all withdrawal methods for both Australian and global clients.
If you have not received your funds after five business days, please reach out to our support team ([email protected]) and request the Swift Copy. You can then take this to you bank, and it will allow them to trace the funds for you.
If you have not received your funds after seven business days, please reach out to our support team ([email protected]) and they will send you the ARN number. You can then give this to your bank, please ensure you speak to a cashier who is familiar with international card refunds.
Yes, we accept broker to broker transfers. Please fill in our transfer form here, and send to [email protected] and also send to your current broker so they can instruct the transfer with their bank.
Yes, please use this link to login to your Secure Client Area to make the transfer: https://portal.zeromarkets.com. Please note that Internal transfers are only possible between accounts under the same Client Area profile.
Depending on your Country of residence, we will need to verify the card before you use if for the first time. Please provide a copy of the front side of your card (showing the first 6 and last 3 digits, your name and the expiry date) to [email protected] Once we have verified the card, we can enable instant deposits for you.
Please use this link to login to your Secure Client Area: https://portal.zeromarkets.com. You will be able to view the history on your Browser, or use the ‘Generate Report’ option to download the history.
Elevate your Trading
What sets us apart from our competitors is our deep understanding of what traders need. We’ve learnt that the combination of pricing, execution speed, cutting-edge platforms, product range, customer support and market analysis are the key ingredients that give our clients the confidence to trade.
Being a licensed (Australian Securities and Investments Commission) and fully regulated forex broker, our clients interests’ are a priority for us. It is our firm commitment to excellence that makes us one of the leading forex brokers in Australia.